Our clients trust Fon exclusively with their WiFi strategy. Every single one is a success story in and of itself. Fon has assisted more than 20 service providers in the deployment and integration of their WiFi solutions across 5 continents. We are proud to say we have over a decade of experience in deploying carrier grade WiFi solutions, all over the globe, for some of the world’s leading telecommunication companies.
Fon has proudly assisted more than 20 telecommunication service providers in the deployment and integration of their Carrier WiFi solutions. Though every deployment was different in nature and each client pursued different goals, they all had one thing in common: Fon’s Carrier WiFi Solution as the complement to their traditional propositions, driving positive business results.
Oi leverages its WiFi network to generate new leads
Convergent Brazilian operator Oi became the first company in Latin America to offer a ubiquitous WiFi network. Through a savvy adaptation of its WiFi proposition, Oi was able to target all customer types, and most importantly, turn non-subscribers into Oi WiFi users.
Deutsche Telekom offers a differentiated proposition with WiFi-based services
Germany’s top operator, DT, pursued an “innovation by collaboration strategy”. DT partnered with Fon to build a WiFi network to meet increasing connectivity needs. With this network, DT was able to offer differentiated WiFi-based services such as WLAN TO GO and WiFi Calling.
Telstra set its goal in creating one of the World’s largest WiFi networks, to give Australians more ways to connect, and a better experience. Telstra Air Network® was set to differentiate Telstra’s value proposition in an increasingly competitive environment.
Cosmote provided WiFi on The Go service to its customers, resulting in an NPS boost, large customer acquisition and an extremely successful viral branding campaign.
BT was one of Fon’s first large-scale carrier customers. In 2008, as part of BT’s aggressive WiFi strategy, BT and Fon launched a service called BT-WiFi with Fon. BT successively converted all of their home broadband WiFi routers into managed WiFi hotspots. With a go-to-market approach, users who had BT WiFi at home would get access to other BT WiFi hotspots and the wider Fon network internationally.
BT deployed two services with Fon’s platform: WiFi on the Go to connect its customers seamlessly to BT WiFi hotspots, and WiFi on the Spot, allowing BT to monetise their network giving non subscribers WiFi access for purchasing a pass.
The result was two-fold: a significant increase in customer satisfaction translated directly into lower churn, and new revenue streams were created. Today there are more than 5 million subscribers in the UK with our solution at home, amounting to close to 25% of all British households. As one of the most innovative operators in WiFi, BT has shaped Fon as a company, not only as one of the first carrier partners, but also as a shareholder.
Softbank deployed a complementary WiFi network when they faced the risk of congestion of its 3G network due to the launch of Iphone 4S. By offloading traffic from its cellular to WiFi infrastructure, they were able to match the increasing connectivity needs of its customers in a short period of time and cost effective way.
Thanks to WSMP’s scalability, Proximus was able to build a network of over 1.2 million hotspots in only 6 months. Over this network, Proximus was able to offer WiFi on the Go to its customer base, as well as to target occasional users. This not only generated additional revenues, and increased engagement, but it was leveraged as a lead generation tool for acquisition campaigns.
Vodafone targeted the business and medium segment with a convergent proposition that was complemented with a Guest WiFi Professional service that allowed owners of a small or medium establishment to offer safe and high quality WiFi to its customers.
With Fon’s WiFi solutions Wireless Gate was able to partner with the Niseko Ski Board to provide free WiFi access. WiFi was leveraged as a tool to attract tourism, enhance customer experience and promote activities in one of the highest value skiing locations worldwide.
Portuguese operator NOS was able to wholesale its unused capacity to Nintendo to offer WiFi connectivity to its 3DS consoles for online playing. While NOS enjoyed a new revenue stream, Nintendo provided its customers with a great user experience without the hassle of deploying and maintaining WiFi infrastructure.
Yokohama, is the largest Chinatown in Japan, hosting over 21 million visitors a year. In order to provide the best visitor experience, Yokohama Trade Union partnered with Fon, and gave its members with a Guest WiFi enabled router that provides Free WiFi access to their end customers through a portal. This captive portal is leveraged as a marketing tool to promote Yokohama’s offerings and activities