WiFi is now a must have amenity for every consumer-facing business, but for venue owners, providing a WiFi service that adds value beyond connectivity while complying with regulations is difficult.
The market has responded by providing a wide range of guest WiFi solutions, but Fon has taken guest WiFi a step further with WiFi as a Service (WaaS). More than a one-size-fits-all solution, WaaS gives CSPs the power and flexibility to offer tailored WiFi connectivity and services to a myriad of business types.
The most distinctive feature of WaaS is that it supports an N-level hierarchical structure, which means that you can group hotspots according to desired criteria, such as customer type or geographical location. You have the power to tailor the solution to each client, by defining ideal business models, WiFi experiences, and monetization models at each hierarchical segmentation. So WaaS can be offered to all types of businesses: from single-location venues, to large corporations, across many different verticals.
High-value customer acquisition (enterprises, SMBs, municipalities)
Opportunity to capture high-valued locations within the WiFi footprint
Compliant with security and regulatory obligations
Centralized management, and operation from the cloud
Easy integration into service portfolio
Professional guest WiFi service from the cloud
Off-the-shelf, ready to use solution
Compliant with regulatory obligations
Branded WiFi experience provided
Usage statistics provide detailed customer information
Promotion of products and services
My service provider has offered me a WiFi as a Service solution which is easy-to-use, and plug & play
… but my expertise is food, not IT. I need a worry-free service
Now, I can: provide a branded WiFi experience, know my customers, and promote my products and offerings.
Fon’s Solution provides all the functionalities and flexibility CSPs need to deliver tailored guest WiFi solutions from the cloud. Fon’s WiFi Service Management Platform (WSMP) stands at the center of the Solution and allows for an easy, centralized and extensive service segmentation and configuration via the WSMP console:
User-friendly web control panel used to configure all aspects of the service
Multi-tenant and multi-hierarchy support
Tailored service configuration for different clients and businesses
Individual access privileges tailored to service operator profiles (customer care, operations, marketing, etc.)
Activation of different services and business models
End-to-end visibility of the network hierarchy (users, APs, AP segments) which allows for full service management and support
End user access mode configuration (user/password, Facebook login or click to connect)
Selection of monetization strategies (paid pass, free, promotional)
Currency and tax configuration
Payment method selection (PayPal and/or credit card)
Captive portal customization
Configurable number of devices allowed per customer
Powerful data analysis capabilities