Deliver the WiFi services your customers want with a platform that meets your needs using our WSMP. It provides all the functionality to deploy, configure, and operate WiFi services from the cloud, all from a central location, personalised for every scenario, and with a quality experience that will exceed customer expectations.
Provide WiFi connectivity to your customer base or to occasional customers. Based on the desired strategy, WiFi access can be offered in two ways:
a guaranteed seamless connection experience for users
a valuable marketing and customer engagement tool. Set the conditions under which connectivity is granted, such as upon registration, buying a pass, or watching an advertisement.
Configure, operate, and monitor the WiFi experience delivered by hotspot networks from a centralised control panel.
Target multiple customer sizes and types by grouping hotspots together to create network segments. For example you can decide to group hotspots under multiple criteria: geographically, by business segment, customer category or size. Based on this hierarchical structure, different business models, user experiences and revenue schemes can be applied for each type of customer.
This powerful hierarchy implies that the same tool can be used to give service to individual consumers, a small establishment or venue, or a large corporation with central headquarters and multiple locations, all with different needs and business requirements.
Deliver a wide range of services to different customer types, both end subscribers and different business segments. Whether it’s WiFi Calling, WiFi connectivity on the move, paid occasional access, Guest WiFi services or wholesaling WiFi connectivity to IoT players, WSMP is designed to adapt to your business strategy. Multiple monetisation rules can be set in exchange for these services. It all depends on the business target pursued: direct revenue, churn reduction, new subscriber acquisition, or cost savings.
Increase customer retention and drive loyalty upturn by delivering value-added services to your customers with Fon’s WSMP. Giving customers what they want makes them more loyal, and customers love WiFi – in fact, up to 80% of smartphone traffic is carried over WiFi. Our real-life deployments indicate that churn can be reduced by around 20%.
Gain customer behaviour insights via our real-time metrics dashboard. Obtain valuable KPIs to help anticipate opportunities and challenges beforehand and implement continuous improvement strategies. These indicators can be aggregated and displayed to suit the requirements of your customers.
Open API interface and vendor agnostic platform pre-integrated to work with mainstream access points, controllers in the market, and CPEs.
High availability and scalability supporting millions of transactions, users, and devices.
Allowing you to benefit from short time-to-market, fast service delivery and worry-free upgrading cycles.
Any access technology supported: FTTx, xDSL, cable, Wi-MAX, mobile-3G, LTE, etc.
allows network segmentation and different client typology.